RockerBox
This project aims to streamline employees' access to government benefits in the United States through an intuitive and easy-to-complete questionnaire. The design focuses on optimizing the user experience to ensure clear and efficient participation, ensuring that all employees can access benefits for which they may qualify, regardless of their needs and abilities.
Overview
This project focuses on simplifying employees' access to government benefits in the United States through an intuitively designed and easy-to-complete questionnaire. The goal is to ensure clear and efficient participation for all employees, regardless of their skills and needs, facilitating access to benefits they may qualify for. Implementing a user-friendly interface and optimizing the user experience are fundamental aspects to ensure inclusivity and system effectiveness.
Problem
Existing questionnaires to determine employees' eligibility for government benefits in the United States are complex and difficult to understand. The lack of clarity in the current process hinders employees from fully accessing the benefits for which they might qualify, creating a need for simplification.
Solution
Develop an intuitive and easy-to-understand user interface for the questionnaire, thus addressing the current difficulties in understanding the process. By providing a clearer and more accessible experience, the aim is to enhance employee engagement and make it easier for them to fully understand and take advantage of the government benefits available to them. This user-centered UX approach ensures a more efficient and understandable process for all workers, regardless of their skills and prior knowledge.
Interviews with stakeholders
Benchmark
Visual design
1. Inmersion
After conducting an in-depth research process, which included detailed interviews with the client and a comprehensive analysis of project requirements, the inherent challenges of the current questionnaires for accessing government benefits in the United States were clearly identified. Lack of clarity and complexity in the user interface emerged as significant obstacles that negatively impact employee engagement and effective understanding.
The proposed solution revolves around a user-centered approach, involving the conceptualization and design of an intuitive and easy-to-understand interface. The optimization of accessibility and clarity in the questionnaire aims to overcome the identified barriers, thereby improving employees' understanding and ability to fully leverage available benefits. Implementation of best practices gathered during benchmarking ensures the creation of a highly effective and efficient solution.
In summary, this research process has provided a detailed insight into the client's needs and laid the groundwork for developing a solution that significantly enhances the usability and accessibility of questionnaires for accessing government benefits.
2. Design
Prototypes
